Shipping & Returns
All sales are final and not eligible for refund. However, if the product you received is broken or damaged upon delivery, we will replace it free of charge to you. Please email us and include a time-stamped picture of the damaged item for fastest replacement.
We ship to all U.S. 50 states via USPS First Class Mail.
To ensure freshness and to minimize costs, all products are made-to-order, which means you should receive your within approximately 6-7 days to arrive, depending on carrier and weather.
Incense products typically ship out within 2-3 days of the purchase date, while gift products ship typically ship within 3-4 days of the order being placed. Orders containing both incense and gift products will be shipped within 3-4 days of the order date.
We do plan to offer expedited and international shipping in the near future.